Last Friday I’ve participated in the Lean, Agile & Systems Thinking conference, which was a one day event organised by Craig and Ed with the intention to be a day with content “from practitioners” and “to practitioners”.
I have told both of them and a bunch of other people, but it won’t hurt to say again that I believe Australia was in need of an event like this, organised by the community and with focus in providing useful content more than anything. Its success was definitely proven by the attendance and also the twittersphere on the day, so if you haven’t congratulated them yet, don’t wait any longer!
I’m going to try to share what Ive heard around the event here, but there are definitely more places to look for, and videos of some sessions should be available soon.
Storytelling by Shawn Callahan
I’ve started the day by going to the double session from Shawn from Anecdote on business storytelling. I’ve been reading on the subject for a while and the session was very interesting.
After proving in a story telling exercise that everyone has a story to tell (and that we start telling them after we hear other people doing it!), shawn spoke about the storytelling spectrum and how we should keep the business stories on what he called the small ‘s’ version, avoiding the risk of telling something so epic that it makes us lose the engagement of our colleagues.
He also spoke about anecdote circles, where people gather to tell stories about the environment they are in, and gave a few examples and tips on how to create questions that will spark stories from people:
- Never ask why questions
- Use when and where
- Make open questions
- Ask for an example if answer is too narrow
- Include emotions, as in “when did you feel like … ?”
Some examples of questions:
- What have you seen lately that has surprised you?
- When was the last time that something small made a big difference?
He finished the session talking about a story narrative and how you can construct a story, showing video examples of great story tellers and how they used the elements he was talking about.
Overall a great session, definitely recommended if you have the opportunity!
Cynefin Model by Kim Ballestrin
Kim gave an overview of what the Cynefin model is and how she is using that in her current work.
Having had a brief understanding of the model beforehand, it was really useful to see someone talking about it in action, and what it could be used for.
She gave an example of how the model can be used in classifying types of work, and then using the classification to execute them differently. She used three categories for that:
- Complex Work (with uncertain outcome) – Create experiment and test it the cheapest way possible, to verify if it’s worth being done
- Complicated Work (where analysis is required) – Analyze
- Simple Work (where outcome is certain) -Build
She spoke about what an experiment actually is in that context and how it could be just a conversation, giving the example of a kids’ party, where parents are constantly assessing risk and acting on weak signals.
Live Below the Line by Claire Pitchford
Claire spoke about her experience as a business analyst in the Live Below the Line project, where they had to deliver a campaign website in six weeks.
She talked in some detail about the inception process that was performed with the client and the whole team during one week, helping everyone get to a shared understanding of the project, and how different tools as personas, storyboards, stories and estimation where used in the process.
It was a very practical talk about what was done, and also quite impressive that she was happy to talk about everything that went wrong, things she tried and didn’t work but also what she learned during it.
As I mentioned before, it was a great day above all. I also have presented on two sessions during the day, and will write about it in separate posts.